Privacy Policy

HongKong.ie

PRIVACY POLICY

Your privacy is important to us

This privacy policy tells you about how Hong Kong Chinese Restaurant use and protect your personal information.

International Chinese Restaurant Limited and trading under the name Hong Kong Chinese Restaurant, (hereinafter referred to as “HKCR”, “The Company” or “We” “Our” or “Us”), acknowledges and respects the privacy of individuals.  Safeguarding your privacy and the security of your personal information is important to us.  This policy covers the personal information that We hold and sets out the way in which We will use, manage and protect your personal information when you visit any of our websites, or place an order over the telephone or in our store.

This policy has been compiled to better serve those who are concerned with how their “Personal Data” is being used online. Personally Identifiable Information or “Personal Data”, as defined in the Data Protection Directive 95/46/EC is “any information relating to an identified or identifiable natural person” (Art. 2(a)), and specifically acknowledges that this includes both ‘direct’ and ‘indirect’ identification, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data in accordance with our website.

 

Contact Details

If you have questions about our policy, please contact us via our electronic feedback form.

Or you can contact us at:

Hong Kong Chinese Restaurant
44 William Street
Limerick
Co Limerick
Ireland
Tel: +353 (0)61 411505 (after 4pm daily)
email: info@hongkong.ie

Disclaimer

HKCR is not liable or responsible for any damages or injuries caused by use of our website (such as viruses, omissions or misstatements). HKCR may revise the information, services and the resources contained in our website from time to time and we reserve the right to make such changes without obligation to notify past, current or prospective visitors.  In no event shall HKCR be liable for any indirect, special, incidental, or consequential damages arising out of any use of the information contained herein.

 

Consent

By submitting personal information, you consent to the use of that information as set out in this Privacy Statement.

 

Trademarks & Copyright

All content included on this website, including text, graphics, icons, images and software are the property of Hong Kong Chinese Restaurant and International Chinese Restaurant Ltd.  and are protected by Irish and European copyright laws.

The content and software on this interactive service may be used as informational, any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this web site is strictly prohibited.

HKCR graphics, logos and trade names are trademarks of the International Chinese Restaurant Ltd (trading as Hong Kong Chinese Restaurant), trademarks may not be used in connection with any product or service that is not affiliated with HKCR in any manner that is likely to cause uncertainty among customers, or in any manner that denigrates or discredits HKCR.

JustEat, 7-UP, Coca Cola, Coke, Sprite, Budweiser, Heineken, Bulmers, Tiger Beer, and Tsingtao Beer are registered trademarks of their respective companies.

 

Collection of information

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.  At the time of writing this Policy, hongkong.ie does not ask for visitors to register or log in to the site.

 

When do we collect information?

We collect information about how you use our website and our services.  If you contact us by letter, phone, email, or through the competition, games pages, we will collect your sender information and may collect the other information you voluntarily disclose to us.  We may collect personal information from you on Our website, over the telephone and in our stores at point of sale, including some or all of the following: your name, address, telephone number(s), text messaging information, email addresses and other electronic or digital contact and messaging media, credit card or other payment details and any other information voluntarily provided. You have the choice not to disclose any Personal Data on our website, or over the telephone or instore at point of sale, however We may not be able to provide some services if you choose not to disclose any Personal Data.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

We currently do not use vulnerability scanning and/or scanning to (Payment Card Industry) PCI standards on this website.

An external PCI compliant payment gateway handles all Credit Card (CC) transactions.

We use regular Malware Scanning.

Where a Third Party such as JustEat.ie processes your Personal Data; this information is stored securely on JustEat.ie’s servers and systems, independent of www.hongkong.ie’s internal processes.

Your Personal Data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses.

If you are just browsing our website, a cookie identifies your browser and user id (and not your identity). Our use of cookies. Like many websites on the Internet, our website uses cookies. Cookies are small strings of data placed on users’ personal computer hard drives during the exchange of data that happens when your browser points to our website.

Cookies enable a website to identify a user’s browser as a previous visitor by means of a unique string of numbers assigned on a previous visit. Our cookies assist us in collecting information on what pages of our website you access or visit, and in recording any preferences you indicate on our website.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.  Since each browser is a little different, please consult your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.  However, turning off cookies will not affect the basic functionality of the site’s features but may reduce the site’s ability to remember your preferences or personalise your user experience.

 

Storage of Information

We store the information you provide to us and the information we collect electronically in our computer databases.  We do not own, maintain and operate our computer servers containing our databases as these are provided on contract by an online hosting provider based in Ireland.  At the time of writing Blacknight Solutions is the hosting company for www.hongkong.ie.

Access to our computer servers is controlled by a series of security features by the hosting company. However, we cannot guarantee that our security measures will not prevent another third party from unlawfully accessing or intercepting Personal Data stored or where an error may occur in the administration of our website.  In consideration of which We advise that you use caution whenever submitting personal information online.

 

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Third-party disclosure

  • We do not sell, trade, or otherwise transfer your Personal Data to outside parties, third-party marketers or other third parties.
  • We do aggregate information about how our service is used without specific identification to any particular user) to be able to improve our service and make it more responsive to our customers’ preferences.
  • We also make such summary information available to our restaurant affiliates in order to obtain information about products, services, offers and notices which we believe will be useful and informative to our website users.

 

Statistical information and Personal Data may from time to time be disclosed to a third party. For example:

  • To fulfil the purpose for which the Personal Data was provided.
  • If you place an order online and provide payment/credit card details, your details are passed onto a secure payment provider, such as PayPal, or for example JustEat (using some other secure internet payment gateway).  We do not take Credit Card payments over telephone.
  • If you have given consent for that information to be shared for an express purpose, such as competition entry and or joint promotions.
  • If We are required to disclose the information by law.

 

Promotions and Prizes

We search for merchants who sponsor promotions and offer prizes. When we find such merchants, we provide the means on our website, newsletter or emails for our users to register for the contests or receive great offers.  When you register for a contest, your name and email address may be provided to the merchant sponsoring the contest.

 

Sensitive Information

We do not collect, use or disclose sensitive information (for example: information about religious or political ideologies, racial or ethnic backgrounds) unless with your specific consent or if we are required by Irish or European law to disclose any or all such personal information.

 

Children’s Privacy and Digital Age of Consent

The general website is designed for use by persons aged 16 or older. HKCR does not knowingly collect personally identifiable information from children under the age of 16 from the main section of the site, if we discover that we have received Personal Data from an individual who indicates that he or she is, or whom HKCR otherwise has reason to believe is, under the age of 16, HKCR will delete such information from its systems. Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or deleted from our files by requesting this via our Customer feedback page or by contacting us at the details given above (please see Contact Details).

 

Access to your Information

 We will provide you with your unique account-related information and information from contacts that we maintain about you by written request through on our customer feedback page, or in writing to HKCR (please see Contact Details), or by email to: info@hongkong.ie.

You may be required to fill out a Subject Access Request Form.

In your request, please provide us with your current specific contact information so that we can accurately check our records.  To Stop Receiving Notices of Future Offers or contact from Us by Text or Email Messages, contact HKCR through Customer Feedback or written request to HKCR (please see Contact Details).

Please provide us with full and current contact information and information on which HKCR is contacting you by text or email so that we can process the cease contact option properly and efficiently.

Please contact us with any questions or comments. We want you to enjoy your use of HKCR’s service.

If you have any questions, or believe that a violation of this policy may have occurred, please let us know. For Customer Feedback please visit our Feedback form at www.hongkong.ie/contact.

 Google Ads and Website Analytics

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site.  Google’s use of the DoubleClick DART (Dynamic Advertising Reporting & Targeting) cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet.  Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@hongkong.ie and we will promptly remove you from ALL correspondence.
Last Edited on 2018-05-17

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